Starbucks Reserve Roastery : A Fusion of Modern Coffee Culture and Italian Tradition in Milan


On September 6, 2018, coffee enthusiasts around the world turned their attention to Milan, Italy, as Starbucks made its debut in the country. Italy, a nation with a deep coffee tradition centered around espresso, has a café culture that is difficult to comprehend without discussing coffee. At the heart of this culture, in Milan, Starbucks opened its first location in Italy, not just as a typical store but as the Starbucks Reserve Roastery—a new symbol connecting the brand’s philosophy with Italy’s rich coffee heritage.


Starbucks and Italy : The Origins of the Brand

Starbucks founder Howard Schultz first visited Italy in 1983, where he was deeply inspired by the café culture in Milan. He sought to bring the essence of Italian espresso bars to the United States, which led to the opening of the first Starbucks store in Seattle and played a pivotal role in the birth of the global coffee chain we know today.

More than 35 years later, Starbucks returned to its roots by opening its first store in the Italian market. The first Starbucks in Milan was not just any store but the “Starbucks Reserve Roastery,” a space that honored and reinterpreted the Italian coffee culture that had initially inspired Schultz.


The Transformation of Milan’s Former Post Office Building

The Starbucks Reserve Roastery in Milan is located in the historic former headquarters of the Milan Post Office. This building holds significant symbolic value for Milanese citizens, as it was once a hub for communication and transportation in the city. Starbucks renovated this space, merging modern design with Italian tradition.

While the building’s exterior maintained its historic significance, the interior was enhanced with luxurious marble and copper finishes, embodying a fusion of past and present in Milan. One of the standout features of the Roastery is the massive roasting machine, where customers can witness the coffee roasting process firsthand, ensuring that the coffee they enjoy is brewed from freshly roasted beans of the highest quality.


The Uniqueness of Milan’s Starbucks Reserve Roastery

Unlike typical Starbucks stores, the Reserve Roastery offers a more upscale coffee experience and service. The Milan Roastery, the third Starbucks Reserve Roastery in the world, is designed as an experiential space rather than a simple coffee shop.

The coffee served here features exclusive blends and single-origin selections that are not available at other Starbucks locations. Along with premium coffee, a variety of bakery items and foods made from local Italian ingredients are offered, allowing customers to experience both Italian coffee and culinary culture together.


The Challenge and Significance of Entering the Italian Market

Starbucks’ entry into the Italian market was a major event in the coffee industry. Italy is home to countless traditional cafés, and Italians are known for enjoying their espresso quickly and intensely, often while commuting or taking a brief break during work. This led to skepticism about whether a global chain like Starbucks could find success in the Italian market.

However, Starbucks rose to the challenge by introducing the Reserve Roastery concept, distinct from its regular stores. By respecting the local coffee culture and offering a new experience built on that foundation, Starbucks successfully won over Italian consumers. Here, coffee transcends being just a beverage and becomes a deeply immersive experience akin to appreciating a work of art.


The Meeting of Starbucks and Italian Coffee Culture

The Milan Starbucks Reserve Roastery is not just a place to buy coffee. It is a symbolic space that commemorates the inspiration Howard Schultz first received in Italy while respecting the country’s coffee traditions and offering a new, elevated coffee experience.

Starbucks’ entry into the Italian market represented a bold move for a coffee chain, and the Milan Reserve Roastery played a crucial role in that journey. By preserving Milan’s historical heritage and providing a modern coffee experience, Starbucks offers something new to those seeking to enjoy modern coffee culture, further enriching Italy’s already vibrant coffee landscape.


If you found this article helpful, feel free to share it.